FAQ

Quick answers before it goes on the wall.

The print

Does it come framed?

Your choice. Pick Framed and it arrives in a black frame, ready to hang. Prefer your own frame? Choose Unframed on the product page.

Are these real photographs?

Yes. Every piece starts as a real photograph, never AI. We crop, grade and finish each one in our house look before it's printed.

What sizes are there?

Three: 12 × 18″ (30 × 45 cm), 16 × 24″ (40 × 60 cm) and 24 × 36″ (60 × 90 cm). Not sure which? 16 × 24″ suits most walls above a desk or bedside.

What paper is it printed on?

Premium 200gsm matte paper. Soft finish, deep blacks and low glare. Framed pieces have a clear perspex front.

Can I hang it without drilling?

Yes. Adhesive picture hooks work well. Just check the weight rating, especially for 24 × 36″.

Shipping & returns

How much is shipping?

Free, Australia-wide. No minimum spend.

How long does it take?

Each poster is printed and framed to order in Australia, then shipped. Most orders arrive in 4–8 business days, with tracking emailed once it's on its way.

What if it arrives damaged?

Send us a photo within 14 days of delivery and we'll replace it free. No hassle.

Can I return it if I change my mind?

Because every poster is made to order, we can't accept change-of-mind returns. Faulty or damaged orders are always covered.

Still have a question?

Email us and you'll hear back within one business day.

support@shopaesthetico.com